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Perspective to Raise Your Sights

Get above the noise with trustworthy analysis and advice.

Customer Experience

Contact Center–Time to Optimize!

Two things happening are leaving people scratching their heads.  Everyone is talking about a recession and the technical layoffs are now a who’s who of technical leaders.  According to https://layoffstracker.com/ Amazon, Meta/Facebook, Zoom, Microsoft, Yahoo, Alphabet, IBM, PayPal, Dell, and Salesforce have all laid off thousands of coworkers.  It’s not limited to tech, Baxter Healthcare, […]

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Security

A Helping Hand for Cyber Security

Security professionals are the lifeblood to keep organizations safe, secure, and open for business.  What do security professionals do? This is a very rough outline suggesting a standard role-based approach to staffing security professionals.  Tech layoffs across the country total 278,927, from January 2022 through today.  What you DO NOT see amongst those layoffs are […]

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General

Evolving Holiday Traditions, Technology Style

Technology impacts the holidays. Traditions evolve with the advancement and innovation of tech.

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Announcements

WELCOME TO RISE!

NEW HIRE ALERT!!!!We are so thrilled to announce (from the rooftops) two of the best in the business joining RISE.Ben Bonine and Haddie Holz! Please join us in welcoming them to the team. Ben is the Director of Operations for RISE. Over 25 years he has learned the ins and outs of implementation, customer success and […]

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Electronic stealing money
Security

Protecting your Business from Wire Fraud

End of year payments time. Rush to close out projects before the week of Christmas, when most everyone but retail goes dark for the new year. Contracts getting signed, purchase orders created and PAYMENTS being sent–many in a last minute rush while thinking about gifts, flights, eggnog and College Football. One of the biggest risks […]

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General

Investment Choices

Pleasure to join Harry Green of Hamilton Barnes for the Route to Networking Podcast https://www.buzzsprout.com/1818706/11616603-e110-eric-ludwig-at-rise-technologies Harry engages with leaders all across the technology spectrum, sharing best practices, tips for job seekers, entrepreneurs, and strategies for support and business development executives. I find these discussions on point, hitting relevant topics, eliciting thought provoking ideas and a […]

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