• Skip to primary navigation
  • Skip to main content
  • Skip to footer
RISE Technology Advisors

RISE Technology Advisors

  • About
  • Approach
  • Services
  • Blog
  • Contact
General

More from our blog

Customer Experience

Not All Workforce Management Platforms Are Created Equal

Workforce management (WFM) has never been more important, or more complex. What used to be a predictable, linear scheduling exercise has evolved into a multifaceted operational challenge. Customer demand fluctuates unpredictably. Channels have multiplied. Workforces now include in‑house agents, hybrid teams, fully outsourced teams, and increasingly, AI‑based virtual agents supporting human workflows. Yet many WFM […]

Read more

Customer Experience

How Simulated Training Transforms Contact Center Agents

On her third week in the contact center, Jordan thought she finally had the hang of things, that is, until a call came in that made her stomach tighten. The customer’s voice was sharp, frustrated, already halfway through explaining a complicated issue Jordan had never personally handled. She froze for a split second.She knew the […]

Read more

Investment Choices

November 8, 2022

Pleasure to join Harry Green of Hamilton Barnes for the Route to Networking Podcast https://www.buzzsprout.com/1818706/11616603-e110-eric-ludwig-at-rise-technologies

Harry engages with leaders all across the technology spectrum, sharing best practices, tips for job seekers, entrepreneurs, and strategies for support and business development executives. I find these discussions on point, hitting relevant topics, eliciting thought provoking ideas and a really fun listen. Hamilton Barnes is a fantastic connector of people and business. Utilizing an approach to technology, “PEOPLE” networking along with forward thinking ideas, they are leading the pack in engineering recruitment.

I am thrilled to join Harry and the esteemed group of colleagues riffing on the topics of the day. I highly recommend a subscription to “The Route to Networking” podcast. Below is a snippet from our discussion. I’m highlighting here where RISE intends to invest as we grow our client and coworker footprint. We believe in supporting the growth of our clients by offering resources and advocates aligned with their needs versus the supplier/partner needs. A strong anchor to a client and their preferred outcome is the key to long term growth, value and loyalty. One of the may topics discussed with Harry. Have a listen and check them out.

Connect With Us

Have Questions?

This field is for validation purposes and should be left unchanged.
Name(Required)

Footer

RISE Technology Advisors

312-498-0573

contact@risetechadvisors.com

  • LinkedIn

Navigate

  • Home
  • About
  • Approach
  • Services
  • Blog

Services

  • Customer Experience
  • Unified Communications
  • Networks
  • Security
  • Data Centers

Newsletter

This field is for validation purposes and should be left unchanged.

© 2026 RISE Technology Advisors. All Rights Reserved.